Start Integration

Integrate in 3 simple steps.

Week 1

Setup and upload your catalog in XML, JSON, or CSV via Spideo’s API.

Next 24 hours

We take the catalog you sent us and

  • 1. prepare your databases
  • 2. configure your secured API endpoints

We bring you through the API documentation and help with integration.

Last 2 to 3 weeks

You integrate Spideo. We assist with:

  • 1. starting with similar content-to-content, C2C recommendations
  • 2. and then evolving to personalized user-to-content, U2C recommendations

Prepare for setup

Setup VoD and Catch-up

Send your content catalog for our data crafters to analyze. We'll need the following metadata:

  • provider ID
  • series ID
  • season ID
  • content title
  • director’s name
  • release year
  • content-type
  • content rights, like expiry date
  • catch-up stores

Setup Linear TV and EPG

Do you work with Gracenote, MediaPress, Redbee, Tivo, others? Follow the standard linear TV integration process. Send us:

  • the list of TV channels eligible for recommendations
  • the name of each TV channel
  • the metadata provider’s ID correlated to each channel
  • the language used to broadcast each TV Channel
  • access to your EPG grid via API or FTP

Work with local metadata providers or use your own metadata? Follow the non-standard linear TV integration process. Send us:

  • the name of the TV channels
  • the ID of the TV channels
  • the language
  • the titles
  • airing time
  • short descriptions

What to expect after setup

Metadata enrichment

We use semantic data to enrich 100% of your content catalogs and TV channels.

We do daily ingestion of all TV programs 15 days in advance.
We perform data enrichment 7 days in advance and immediately before broadcast.

Daily import and export

We run automated import-export scripts every 3 or 5 hours, depending on your needs.

The scripts include information on content pieces that are:
new and need indexation
deprecated and need removal from catalogs

Combine user history

Have user history available for integration?

  • Yes
  • We import your user history and apply it to the profile-based suggestions.
  • No
  • We use the consumer’s interactions to create a User Semantic Fingerprint.

Understand the rules

Our content recommendation strategy follows best-practices.

  • We don't hide or store any data in the STB. Each interaction sends a request to Spideo’s API.
  • We set the pagination limit to 50 results for all queries.
  • There’s no retry policy in case of error. The interface adapts and shows a degraded solution or ignores the error.
  • We collect no sensitive data. Spideo complies with GDPR.
Still have questions?

Use our Slack Channel for one-on-one help. Join Slack

Use Support for general inquiry. Get Support